The World Bank Wants to Change the Way It Manages Complaints: The Fixes That Could Make It Better

PRETORIA, South Africa / WASHINGTON DC, USA , May 19 (IPS) – The World Bank made history in 1994 by creating the Inspection Panel, the first independent accountability mechanism, at any international organisation. Its function is to investigate complaints from communities who allege they were harmed because the bank failed to comply with its own policies and procedures.

Read the full story, “The World Bank Wants to Change the Way It Manages Complaints: The Fixes That Could Make It Better”, on globalissues.org

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