INDIANAPOLIS (WISH) — If you’ve seen a text claiming your package delivery is delayed or that a toll fee is due, you’re not alone.

Consumer experts warn these urgent-sounding texts are often scams designed to trick you into clicking a link and giving away personal information.

“Scammers are good. At first glance, the text will look like it’s from a real source that requires your immediate attention. But not so fast!” said Lisa Fogarty with Consumer Reports.

The Better Business Bureau says toll payment scams are one of the fastest-growing frauds showing up on phones.

“For some people who don’t deal with tolls all the time, to see that text message, they may think, I might have gone through a toll. I’m just going to pay it. It’s only $12. But then they have your credit card information,” said Melanie McGovern with the BBB.

Experts say these texts often include links asking for your address, credit card details, or other personal information. Clicking can even install malware on your device.

“There’s usually a link where you are asked to supply personal information such as your address or credit card details. Tapping or clicking the link can install malware on your device,” Fogarty said.

Officials recommend blocking and deleting suspicious texts, never clicking on links from unknown senders, and going directly to the source, like your toll road customer service line or the Postal Inspection website, to check if there’s a real problem.

For more information, click here.

About The Author

See author's posts